Foreword
Dear Customers,
We, as ORKIM Chemicals Inc., are very glad to provide excellence in service since we have been established in 1980 and we would like to let you know that we always strive to improve our customer’s satisfaction. We try to ensure complete customer satisfaction starting with trying to satisfy our staff’s expectancies, and promote team work with zero tolerance to unethical or dishonest behavior. ORKIM Chemicals Inc. pays the utmost attention to its staff; therefore, the great majority of our staff has been working with us since almost the foundation of our company.
Certainly, ORKIM Chemicals Inc. is a well-established professional organization with all the necessary certificates in management, production and customer service; however, more important than certification is making sure that the company as a whole is always proceeding in the right and best path. ORKIM Chemicals Inc. has had its own rules, policies and a determined path even before earning its certificates; which never changed so far. The following 4 basic, yet unchangeable, rules shape ORKIM Chemicals Inc.’s business approach that led the company to success since its foundation:
- ORKIM Chemicals Inc., as a whole, fully embraces ethical behavior and honesty. We will always practice an honest & sincere approach in intra- & inter-company relations and we will train all of our staff & management not to ever violate the ethical code in any condition.
- ORKIM Chemicals Inc. keeps a high product standard & quality and pays utmost attention to proper dispatch. We will always provide our customers with a sustainable quality standard in every batch of production for each product.
- ORKIM Chemicals Inc. conducts thorough R&D for continuous improvement of standards, range & quality. We will increasingly invest in sales, service and product R&D in order to exceed customer expectations.
- ORKIM Chemicals Inc. places priority to customer relations and customer satisfaction. We will provide after-sales and technical service to all customers, even to those that we have no trade with. We will always try our best to quickly solve customer’s problems any time of the week in order to contribute to their uninterrupted production.
Following the above terms strictly since the foundation of ORKIM Chemicals Inc. allowed us to hold a strong and preferred position among customers in the market. Now, we invite you to experience the same level of service, quality and customer-oriented business approach that our customers have been enjoying since 1980.
Sincerely yours..
KORAY ILTER
Chairman & C.E.O ORKIM Chemicals Inc.
